Resources Updated

I’ve updated the resources page with some new “Ongoing” resources, as well as the “Introduction” set of articles.  I’ve added a thin horizontal line that will show you where I am in updating the articles (everything above the line, you should considered updated).  As I said in class, I’m constantly reviewing each of them to see if they are still relevant and adding in new articles that I’ve been collecting and finding.  I’ll try to get further and further ahead of y’all and will announce if I go back and add a new article into a section that I have already said is “updated.”

See you all Tuesday!


Welcome to Connecting with Customers in a Digital World

This class website has all of the information from the course syllabus and will be a primary spot for other resources for the class and the place where we can continue the conversation across the semester.

For your reference, here is a direct link to our Canvas class site: